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Samsung Galaxy Note 8 problems and how to fix them
August 16, 2025
One of the defining features of the Galaxy Note series has always been a large display, and with Samsung bringing their Infinity Display design language to their second flagship line, the screen is really allowed to shine through this time around. Add to it all that Samsung has to offer with their high-end devices like top of the line specifications, all the hardware and software features you may want, a fantastic camera setup, and the S-Pen and everything that it lets you do, and Samsung has yet another winner on their hands with theGalaxy Note 8.
However, like any current generation smartphone or tablet, this device is not without its issues. Which is why, we’ve rounded up some of the common problems faced by Samsung Galaxy Note 8 owners, and offer potential solutions on how to fix them!
Disclaimer – Not every Samsung Galaxy Note 8 owner will face these issues, and in fact, it is more than likely that you won’t come across any of these problems at all.
Problem #1 – Scrolling issues
Some users have a come across choppy and laggy performance when scrolling down a webpage, and when scrolling through certain apps like the Gallery in particular.
Potential solutions:
Problem #2 – Cannot remove app icons from the home screen
Long pressing on an app icon on the home screen leads to a pop-up menu from which you can remove the icon. However, some users have found that this pop-up menu is no longer showing up and that they are unable to remove icons.
Problem #3 – Face Unlock not working as expected
Some users have found that Face Unlock doesn’t seem to work as expected. Even in good lighting conditions, the device manages to unlock the phone sometimes only once every twenty attempts.
Problem #4 – A yellow, pink, or purple tint on the screen
Quite a few users have found a yellow, pink, or purple tint on their Galaxy Note 8 display.
Problem #5 – Dead pixels on the screen
A few users have come across clusters of dead pixels on the display of their phones.
Problem #6 – Connectivity issues
Wi-Fi and Bluetooth issues commonly pop up when you pick up a new smartphone, and the Galaxy Note 8 is no exception. Both Wi-Fi and Bluetooth issues seem to be particularly prevalent with this device.
Wi-Fi issues
Bluetooth issues
Problem #7 – Problems where the only option is to wait for a software update
There are some issues where there aren’t any solutions available yet, and the only option for now is to wait for an official software fix from Samsung or the creator of the app that may be facing or causing issues.
Problem #8 – Edge lighting not working as expected
A lot of users have come across a variety of issues with edge lighting. For some, it doesn’t work when the screen is off. For others, Edge lighting seems to work only for the stock SMS app and nothing else.
Problem #9 – “OK Google” not working as expected
Some users have found that when trying to use “OK Google” when the screen is off, the device beeps and acknowledges the command, but nothing happens beyond that.
Guides – soft reset, hard reset, boot into Safe Mode, wipe cache partition
Soft Reset
Hard Reset
Wipe cache partition
Boot in Safe Mode
So, there you have it for this roundup of some of the common problems faced by Samsung Galaxy Note 8 owners, and potential solutions on how to fix them. If you have come across any other issues, do let us know in the comments section below and we will continue to keep this list updated with them.
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