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Is your Pixel 2 or Pixel 2 XL suffering random reboots? Google is working on a fix (Updated)
August 14, 2025
Update (11/28) at 16:53:Orrin, a community manager in the Google Product Forums, chimed in withan official response.
Original article (11/28) at 05:34:Oh dear. Just when it seemed that the endless stream ofPixel 2 and Pixel 2 XLissues had come to an end,yet another headachehas emerged for Google. This time users are reporting that their brand new phones are rebooting at random.
Technically this is an old issue that has been plaguing some devices since launch.XDA-Developersand Google Pixel product forum posts describing intermittent reboots date back to late October.
Those affected appear to have tried everything from wiping their phones with a factory reset and checking for any malicious third-party apps inSafe Mode. One user even reset their device, chose to not install any apps, made as few changes as feasibly possible to the standard set-up andstillencountered the problem while casually typing out an email.
Thanks to the detective work of user Nader Babbili, however, we now know that the likely culprit is nasty bug residing in the Pixel 2 and Pixel 2 XL’s LTE modem.
Babbili guessed this might be the case after noticing that reboots only tend to occur when entering a low signal area whereLTEsignal is patchy. After switching the preferred network type to 3G only, the userfoundthat the reboots stopped entirely.
Not content with his work, Babbili apparently gained access to a local Wilson Cell Amplifier and found that turning it off also stemmed the tide of reboots, even with LTE active on the phone.
It’s unclear what exactly causes the Pixel 2’s modem meltdown, but we do know that Google hasn’t yet fixed the issue. Users runningAndroid 8.1 Oreoare still reporting that reboots happen randomly after the update, as did several users who received replacement devices.
Hopefully a speedy software update can fix the issue once and for all as completely disabling LTE permanently is far from an acceptable solution. In the meantime, let us know if you’ve encountered reboots on your Pixel 2 or Pixel 2 XL devices in the comments.
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