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8 common problems with the Sony Xperia Z3 Compact and how to fix them

July 10, 2025

TheSony Xperia Z3 Compactis an amazing high-end smartphone that meets the requirement of those users who prefer a smaller display size and form factor, without a compromise on features and specifications. Sony’s signature design language, powerful camera, and the best processing package of the time are all key features of the Xperia Z3 Compact. However, like many other smartphones on the market today, there are a few issues with the Xperia Z3 Compact that users have faced. Today, we’re going to be taking a look at a few of these common problems, and providing potential solutions on how to fix them.

Disclaimer:Not every user of the Sony Xperia Z3 Compact will face these issues, and it is quite likely that you won’t come across any of the problems listed below.

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Problem #1 – Build quality issues

Owners of the Xperia Z3 Compact have complained about the rear and front glass cracking, waterproofing failing to work, and flaps refusing to close properly.

Potential Solutions:

Problem #2 – Bad audio quality and low volume.

A number of users have reported problems with low volume and bad audio quality.

Potential solutions:

Problem #3 – Issues connecting to Wi-Fi

Many Xperia Z3 Compact users have complained about struggling to connect to a network.

Problem #4 – Dead pixels on the screen

A few users have complained that they begin to see dead pixels on their Xperia Z3 Compact screen, either immediately, or after using the phone for a while.

Problem #5 –Battery life drains quickly

A lot of users of the Xperia Z3 Compact feel that the battery drains too quickly.

Problem #6 – Issues swiping between screens

Some consumers have reported problems with attempting to swipe between pages in applications and on their home screen. Swiping to unlock is also a problem, and many users have to attempt the process four or more times for it to work.

Problem #7 – Overly sensitive touchscreen

Some users have commented that they struggle with over-sensitive touchscreens, especially during fast scrolling. The screen often seems to bounce or move erratically.

Problem #8 – Speed-dial doesn’t work

Many Xperia Z3 Compact users have complained that they cannot get the speed-dial feature to function on their phone.

Those were some of the most frequent problems that users have been having with the Sony Xperia Z3 Compact. If you’ve been a victim of one of these issues, then make sure to tell us whether our solutions helped. We’ll do our best to keep this list updated as more issues make themselves known.

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SEE ALSO:Sony Xperia Z3 Compact Review–Sony Xperia Z3 Compact cases

Following are the guides to force-restart, force-shut-down, and factory reset the Xperia Z3 Compact.

Force Restart:

Force shut down:

Factory Data Reset:

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